Comments on: request-tracker and winmail.dat or MS-TNEF http://blog.loftninjas.org/2008/07/14/request-tracker-and-winmaildat-or-ms-tnef/ Fri, 12 Mar 2010 15:14:09 +0000 http://wordpress.org/?v=2.7.1 hourly 1 By: btm http://blog.loftninjas.org/2008/07/14/request-tracker-and-winmaildat-or-ms-tnef/comment-page-1/#comment-735 btm Wed, 10 Sep 2008 16:56:18 +0000 http://blog.loftninjas.org/?p=210#comment-735 @Torsten I didn't rename anything, I installed the debian ytnef package. I believe the 'ytnef-filter' program is 'ytnefprocess.pl' that comes from upstream and the debian renames it when it installs the package. Have you tried running the program by hand? Take a message in mbox format with an attachment and then cat it and pipe it to the program and see what happens. It may uncover more debugging information, such as an error message. If you don't have mail in mbox format anywhere, I've used <a href="http://www.aid4mail.com/" rel="nofollow">aid4mail</a> in the past to convert outlook emails to mbox format. You could also do something like send an email with attachments to a nonexistent domain and then go grab the message out of your spool directory on the mail server. @Torsten

I didn’t rename anything, I installed the debian ytnef package. I believe the ‘ytnef-filter’ program is ‘ytnefprocess.pl’ that comes from upstream and the debian renames it when it installs the package.

Have you tried running the program by hand? Take a message in mbox format with an attachment and then cat it and pipe it to the program and see what happens. It may uncover more debugging information, such as an error message.

If you don’t have mail in mbox format anywhere, I’ve used aid4mail in the past to convert outlook emails to mbox format. You could also do something like send an email with attachments to a nonexistent domain and then go grab the message out of your spool directory on the mail server.

]]> By: Torsten Brumm http://blog.loftninjas.org/2008/07/14/request-tracker-and-winmaildat-or-ms-tnef/comment-page-1/#comment-734 Torsten Brumm Wed, 10 Sep 2008 15:56:36 +0000 http://blog.loftninjas.org/?p=210#comment-734 Sorry to bother you again. at the logfile (exim) i got this: 2008-09-10 15:53:12 1KdS0G-0002o4-TF ** |/usr/local/bin/ytnef-filter|/opt/rt3/bin/rt-mailgate --queue RT-TEST-QUEUE --action correspond --url http://ticket.in t.kn R=system_aliases T=address_pipe: Child process of address_pipe transport returned 127 (could mean unable to exec or command does n ot exist) from command: /usr/local/bin/ytnef-filter|/opt/rt3/bin/rt-mailgate but the files are there and have 755 from the rights point of view. Any ides???? Sorry to bother you again. at the logfile (exim) i got this:

2008-09-10 15:53:12 1KdS0G-0002o4-TF ** |/usr/local/bin/ytnef-filter|/opt/rt3/bin/rt-mailgate –queue RT-TEST-QUEUE –action correspond –url http://ticket.in
t.kn R=system_aliases T=address_pipe: Child process of address_pipe transport returned 127 (could mean unable to exec or command does n
ot exist) from command: /usr/local/bin/ytnef-filter|/opt/rt3/bin/rt-mailgate

but the files are there and have 755 from the rights point of view.

Any ides????

]]> By: Torsten Brumm http://blog.loftninjas.org/2008/07/14/request-tracker-and-winmaildat-or-ms-tnef/comment-page-1/#comment-733 Torsten Brumm Wed, 10 Sep 2008 15:49:30 +0000 http://blog.loftninjas.org/?p=210#comment-733 Hi, do i understand this correct, you renamed the ytnefprocess.pl to ytnef-filter and put this into the mailgate command, thats it? I'm trying but without success....so far Torsten Hi, do i understand this correct, you renamed the ytnefprocess.pl to ytnef-filter and put this into the mailgate command, thats it?

I’m trying but without success….so far

Torsten

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